Keep a failure log of symptom, cause and move

Step 430 minutes

Included in Membership

This step is included in Membership.

Every Academy track is part of the one membership, together with the whole Vault library.

Step one of this track is open to everyone, in full.Write the symptom down before you touch anything

What this step installs

You finish this step with a failure log in a shared spreadsheet, four rows in it, and two rules written under it: search it before any theory, and add a row whenever a failure costs more than fifteen minutes.

30 minutes

It hands off to Operations in the Vault, which the same membership opens.The track list stays open to anyone.

Included in Membership — £79/month.

See MembershipBack to When it breaks, find out why

You sign in first, so the membership lands on the right account.

Your ticks in this browser stay. They come with you when you join.